Where is the closest clinic to my location?
Visit our clinic locator page to find a clinic nearby.
Do you have clinics every day?
No. We currently have clinics Tuesday, Wednesday, Thursday & Saturday throughout many cities to fulfill the veterinarian need in each city. Consult the clinic list for the days and hours of clinics closest to you.
What are your hours of operation?
Customer information specialists are available to assist you: Monday – Friday 9 am – 5 pm and Saturday 9 am – 12 pm GMT. We are closed on Sundays and holidays. Clinic hours vary by location. Please call a customer information specialist to find hours and a location near you. Weekday and Saturday hours available.
Can vaccines be purchased online?
No. Your pet must be seen by one of our licensed veterinarians, who will administer all vaccines. Vaccines are only available at our clinics to insure the safety and best possible care for your animal.
Are pet health care products available for purchase at the clinics?
Yes. All products are available for purchase at our clinic locations. Some products may ship to your home directly from the Manufacture if needed. You may also have the option of filling certain products by calling (480) 699-9950. Some medications will require a prescription and/or a re-check from one of our licensed Veterinarians. Some home delivery products may ensue a shipping charge, ask for details.
Can I get a copy of my pets’ vaccination records?
Yes. You can request copies of your records by going to our websites “Home Page” and selecting the “My Account” drop down, then selecting “Records Request.” Please fill in the information as detailed as possible. Please allow up to 48 hours for requests. Requests are fulfilled during normal operating hours, Monday – Friday. You should always retain the original emailed or provided “yellow” hard copy to you at clinic as a permanent record. Never give your original away. Duplicate computer copies can be obtained through our “portal” after setting up an “online account.” Copies that are “hard copies” may incur a $10. duplicate fee if mailed. If you have already setup your email address in clinic, then please go “My Account” and select “Confirm Account” for portal access.
When should I bring my pet back in for his next vaccinations?
Please refer to the vaccination schedule as a guideline to your pets’ next visit to our clinic. You may also look on your pet’s previous certificate of vaccination for information selected by your veterinarian as to when your next vaccines are due.
Why does my cat or dog need vaccinations?
The antibodies a nursing animal receives from its mother start to decrease during the first few months of your pet’s life. A routine vaccination schedule is just one step in keeping your pet healthy
What happens if I have missed my puppy/kitten’s booster shots?
You may need to start the series of vaccines over again as it takes time for the immunity to build up within your pet’s system, waiting too long between boosters can lead to the previous shots becoming ineffective. Please consult the veterinarian on staff so they may best assess your animal’s needs.
How often does my pet need a rabies vaccine?
The first time a dog or cat gets a rabies vaccine, it is good for one year. Subsequent rabies vaccines should be given every 3 years. Please consult the county/state you live in for requirements by law.
Will I receive a Rabies certificate and dog tag at your clinic?
No. You will Not be given a “Rabies Tag.” You will be given/sent a “Rabies Certificate.” A “Rabies Tag” will Not be issued and is Not Required in Arizona. This is not a License. We will automatically provide you with a “Rabies Certificate,” which is “Official Proof of Vaccination,” but the “Dog License” will be issued by the city/county in which you live. The “Rabies Tags” that are sometimes given by veterinarians to show that your pet was vaccinated against rabies is not considered legal proof of vaccination. Only the animal license from your city/county is considered legal proof. Please provide your local licensing agency a copy of your rabies certificate, pay the appropriate fees, and they will issue your animal license. Contact your local animal control department or humane society for additional information.
Why should my pet be micro-chipped?
When a lost pet is found by authorities, they are taken to a facility that will have scanners that can read information coded to the microchip. This information will contain the owners name and phone number along with any other vital information you have given to the microchip manufacture.
What forms of payment are accepted at the clinics?
We accept CASH, Visa, Master Card, American Express and Discover at our clinics. A $2.50 fee will be added to ALL credit card transactions. Feel free to call ahead to get an estimated total for your visit.
Do you charge sales tax?
Sales tax will be charged on over the counter products only. There is no sales tax on prescriptive medications.
What do you do with my personal information?
Employees of our company, for the purpose of completing your order, will only view the personal information you provide to us. We will never sell your personal information to others.
Does Tender Loving Care Veterinary Services LLC sell foreign, damaged, or out-of-date product?
No, we are a Veterinarian Facility and sell the same exact medications sold by your Veterinarian. And, with our high volume of sales, we are able to provide the freshest products direct to our clients saving you time and money. We follow strict State Veterinary Board standards when it comes to product expiration dates.
